What We Value

 

Our staff retention and longevity provides excellent ROI for our clients. Our attrition rates are consistently lower than industry averages.


Our culture engenders a strong sense of achievement and bonding within our team, while promoting excellence through trust, pride and teamwork.


Our focus on Quality goes beyond delivery SLAs; it is an attitude that encompasses the very manner in which we engage with all over stakeholders.


You might glimpse value when you combine energy and teamwork. Or chance upon it when you blend expertise with innovation. You could try different things, and still find value to be elusive. There is more to value than meets the eye.

Over a hundred clients have discovered “value”. We are proud to have been a part of that journey…


The term we use to define the energy emanating from a company culture that is based on management by love, respect for the individual, adherence to a core set of values, and the philosophy of always putting the other person’s interest above our own.

Feel the energy when you visit our facility…


Our unique Extended Team Model gives clients the best of a captive center and an outsourced relationship. In time, and by following the prescribed ‘best practices’, these teams become seamless extensions of the client, setting the stage to leverage outsourcing to the maximum.

Many clients consider these teams to be a competitive advantage…


With more than 19 years of ‘extreme off-shoring’ experience, our processes have stood the test of clients. They are an amalgamation of our learning from clients, experience, industry best practices and standards (like CMMI and ISO).

The process for an engagement is further customized to arrive at the Client-Driven Process…


We are a collection of human capital, each to be nurtured, and to be given the freedom, to fulfill its potential. We strive for a work culture that respects the individual and encourages an entrepreneurial spirit.

Single digit attrition and a ranking amongst the 50 best companies to work for in India are by-products…


As a company, we take a very long-term view to each and every relationship, be it with a client, an employee or a supplier. We invest the time and effort that we know is required, for the relationship to mature.

15 of our clients consider us to be their strategic partner, with an average tenure of more than 9 years with us…


We work hard to ensure that our employees find their work, colleagues and the company culture exciting. Employee engagement programs extend well beyond corporate mandates. ETM allows employees get the best of a “small company environment” and a “large company stability / infra / growth”.

Having fun is serious business!