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Job Description

Customer Support (L1)

Expires on: September, 25 2020
Job Code: VL/SK/1708/D/155
Hyderabad
Experience: 5+ Years
Location: Hyderabad

We are looking for an associate with excellent communication skills (English) and should be able to work in any shift

Responsibilities
  • 16×5 support on weekdays (Monday – Friday)
  • Round-the-clock support (24×2) on weekends (Saturday & Sunday) Phone, Email and chat support (English only)
  • Creation / maintenance of the support documents
  • Translate the self help documents from English to other languages (US English / Native French, Spanish, Hindi, Portuguese, German, Simplified Chinese, Italian, Japanese, Russian)
Requirements

Experience in below following:

  • Customer Support, Excellent communication skills (English)
  • Understand the product quickly and support
Apply




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