fbEUC Support Engineer @ ValueLabs

Job Description

EUC Support Engineer

Expires on: 20211104
Job Code: VL/UT/0909/D/521
Chennai
Experience: 4-6 Years
Location: Chennai

• Basic Knowledge in Jamf,Maintain and update Mac OS builds • Basic Knowledge in PowerShell or Shell Script • Good communication skills, both written and verbal. • Knowledge/use of IT ticketing and asset management systems. • Self-motivated and strong team player with drive to continue own development. • Able to operate in a fast-paced environment. to prioritize and • effectively manage pressure points. • Highly analytical with good problem-solving skills. • Software issue trouble shooting on Mac’s • Install software in Mac

Responsibilities
• Address user tickets regarding hardware, software and networking • Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems • Guide users with simple, step-by-step instructions
Requirements
• Address user tickets regarding hardware, software and networking • Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems • Guide users with simple, step-by-step instructions
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