fb Network Specialist @ ValueLabs

Job Description

Network Specialist


Expires on : 20220531
Job Code : VL/UT/2801/D/716
Hyderabad
Experience : 4-8 Years
Location : Hyderabad

• Network Specialist

Responsibilities
• As Network Engineer, you will work with the existing team to ensure adequate coverage of 24x7x365 operations in A10's Global Technical Assistance Center based in Amsterdam, Netherlands. • You will directly interact with customers and other functional groups within A10 to ensure highest level of customer satisfaction and help build a world class Support organization to support A10's overall success.· • You have network experience with application level experience as well in general. You will be responsible to design and implement a network infrastructure but can also configure it and make it work with other applications. • Troubleshoot, resolve and document customer reported network issues via phone and/or e-mail. • Provide configuration recommendation and assistance in customer service deployment. • Recreate reported issues in lab with customer’s configuration and topology. • Work with sustaining engineering teams to investigate and resolve software and hardware defects. • Perform code patch verification. · Analyze data traces using relevant tools such as Wireshark to identify anomalies and find solutions. • Ensure customer’s reported issues are resolved to the client's satisfaction in a timely manner. • Create A10 configurations for customer deployments based on existing deployment template(s). • Liaise with customer network group to discover network interface detail, and complete network section of LLD. • Liaise with customer IT group to discover host cloud environment detail, and complete host section of LLD. • Perform remote customer deployment, and test support through to UAT completion. • Build and maintain Novatiq A10 test lab, and support tools, and support product development and testing. • Extensive knowledge and experience troubleshooting Layer-2/3 protocols for example, VLANs, VRRP, IPv4/6, NAT, Layer-4 protocols (TCP, UDP), etc. • Any of the advanced networking certifications is preferred (CCIE, CCNP, JNCIE, or JNCIP). • Experience with firewalls, network security, and/or Application Delivery Switches (Server Load Balancers) is preferred. • Thorough understanding of application protocols, HTTP, SSL, FTP, SNMP, Radius/Diameter and DNS. · Good understanding of scripting languages, bash, perl, awk, JavaScript, Go, TCL, etc.
Requirements
• Must have 4+ years of working experience in the data networking industry. • Must have OpenStack experience or relevant experience · • Excellent verbal and written communication and organization skills. · • BS/MS in a computer related field or equivalent work experience. • Extensive knowledge and experience troubleshooting Layer-2/3 protocols for example, VLANs, VRRP, OSPF, BGP, ISIS, IPv4/6, ARP, RIP, NAT, and Layer-4 protocols (TCP, UDP). • Thorough understanding of application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP • Diameter and DNS would be preferred. · Demonstrate strong analytical, troubleshooting and problem-solving skills. • Duties may require being on call periodically and working outside normal working hours (evenings and weekends). • Experience providing support to direct customers, resellers, and field personnel in resolving product related issues. • Contribute to technical documentation/knowledge base for internal and/or external use. • Experience with firewalls, network security, and/or Application Delivery Switches (Server Load Balancers) is preferre

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