Servicenow Configuration Manager
• Service now configuration management • ITOM • CMDB • Discovery
Responsibilities• Participate in the design, development, and implementation of enhancements of Service-now instances. • Document system and application architectures and maintain the Service-Now platform. • Design, develop, re-factor, optimize, and enhance Service-now application software utilizing Java Scripting, HTML, CSS, XML, Apache Jelly and other protocols to deliver solutions that automate and audit business processes. • Collaboratively work with Agile/Scrum teams to develop and implement designed solutions to fulfil business requirements and test, analyze, collaborate and assist with translating those business requirements into technical requirements to ensure a smooth implementation of new enhancements, applications, modules or integrations of new services with other platforms. • Proactively and continuously evaluate and address issues related to performance, stability, scalability, and extensibility of the systems. • Write and maintain the application software code that conforms to best practices for collaborative design and implementation.
Requirements• Service now configuration management • ITOM • CMDB • Discovery
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