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Job Description

ServiceNow consultant

Expires on: August, 14 2020
Job Code: VL/UT/2606/D/115
Experience: 10+ years
Location: Hyderabad

We are looking for ServiceNow Consultant

  • Take ownership of the customizations and enhancements in the Sales CPQ areas.
  • Reduce cycle time and improve through put and delivery of the IT development team
  • Ability to discuss functional and the solution aspects of a project effectively
  • Participate, influence and drive cross-functional projects that impact the Sales CPQ processes.
  • Create and present functional and technical design including data analysis to business team, and gather feedback to influence solution design and approach
  • Document functional business requirements, process flow diagrams, and business cases
  • Drive continuous improvements and operational efficiencies across process.
  • Excellent communication is a must with Business language.
  • Dealing with Customer is very important aspect of this role.
  • Managing and coordination of the Regression and User acceptance testing with the users
  • Collaborate with key business stakeholders, external partners and third-party software vendors to implement effective and resilient solutions.
  • Able to juggle multiple projects & tasks and successfully prioritize and deliver results in the face of competing business interests.
  • Proactively refine upstream solutions to avoid downstream business process and data issues
  • Undertake post-implementation business support and troubleshoot and resolve systems issues. In order to be successful in this role
  • Experience with upstream and downstream processes and solutions to CPQ capabilities such as, CRM, Order Management, and Sales Analytics is a big plus
  • In depth understanding of CPQ functionalities and its end to end connection from process, data and solution perspective.
  • Must be ServiceNow Certified on Administration or ITSM implementation

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