A conversational AI assistant that converses with users in natural language & serves their specific needs through hyper-personalized web & mobile experiences.
Communicates through both text and voice, accommodating multiple languages for a versatile and inclusive user experience.
Dynamic hyper-personalized UX
Adapts its interactions in real-time, tailoring conversations to individual preferences, creating highly relevant user experiences.
Marketing AI
Employs AI algorithms to analyze user data, optimize marketing messaging, and provide the right nudges to enable cross-sell and up-sell opportunities.
API integrations to existing systems
Smoothly integrates with various software and databases, allowing it to interact with external systems.
Supports digital payments
Enables users to make secure and convenient digital transactions directly within the conversation.
Advanced analytics
Gathers and analyzes conversational data to provide in-depth insights, helping businesses make data-driven decisions.
Benefits
AiDE xPerience™: Value Delivered
Improved conversion & click through rates
Optimizes user interactions, increasing the likelihood of users taking desired actions, such as making a purchase or clicking on a link.
Build trust with customers through empathetic conversations
Engages users with a human touch, using empathy and understanding in its responses, fostering trust and stronger customer relationships.
Industry & platform agnostic
Adapts seamlessly to various industries and digital platforms, ensuring flexibility and compatibility across different business settings.
AI powered resolution of complex tasks
Handles intricate tasks, offering solutions that might be otherwise challenging or time-consuming for humans, improving overall operational efficiency.
Enhanced data protection for privacy
Prioritizes data security and privacy, implementing robust measures to safeguard sensitive information, instilling confidence in users regarding their data.
Applications
Versatility Across Industries – Discover Relevant Use Cases
E-commerce
Ensures personalized real-time interactions through empathetic responses, displays tailored ads and occasion reminders, and leverages human-like conversations for feedback, all synergizing into the ultimate shopping experience.
Healthcare
Generative AI-powered AiDE xPerience™ revolutionizes healthcare by seamlessly engaging patients, offering personalized medical insights, and facilitating real-time communication among professionals, enhancing care and decision-making.
Financial Services
Serves as an invaluable generative AI-based solution in the financial services industry as it leverages advanced AI for complex financial discussions and clarifies concepts, transforming service delivery and accessibility.
Benefits
Addresses the challenge of deciphering complex insurance policies by simplifying intricate details, making it akin to having a knowledgeable agent at one’s side. Also streamlines employer-level onboarding based on their choice of policies.
Travel and Hospitality
Seamlessly assists travelers in personalizing their journeys. Also, acts as a round-the-clock virtual concierge reminding travelers to web check-in, alerting them about the flight status and weather conditions of their destination.