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Real-time user data analytics
Hyper-personalized, data-driven offers
Cross-sell & up-sell opportunities
Our client, the world’s third-largest airline, had vast amounts of customer data but lacked the ability to put it to work. Without advanced analytics, the data sat unused, leading to one-size-fits-all marketing, missed revenue opportunities, and limited customer loyalty. That’s where we came in.
By implementing our AiDE UX platform, which includes Advanced Analytics and Marketing AI, we transformed the client’s data into real-time, personalized experiences. This included identifying customer needs, tailoring partner offers, and increasing cross-sell opportunities, resulting in more meaningful user engagement and improved connections with end-users.
Our client operated many flights across domestic and international routes. This created vast amounts of data, but they lacked the means to extract actionable insights. They needed a partner with deep analytics expertise to turn raw data into personalized customer experiences.
We implemented our AiDE UX platform, focusing on its Advanced Analytics and Marketing AI capabilities. The solution analyzed user data in real-time to power a hyper-personalized shopping and loyalty experience.
Customer engagement with tailored offers
Data-driven marketing messages
Platform performance through a continuous feedback loop
Let us know the business impact you want to create, and we’d love to help on your journey!