28 Jan 2014
This assessment for ValueLabs means that the organization is performing at an “optimizing” level. At this level, an organization continually improves its processes based on a quantitative understanding of its business objectives and performance needs. The organization uses a quantitative approach to understand the variations inherent in the process and the causes of process outcomes.
Acknowledging the recognition, Aseervadam Gandham, Senior Vice-President, Client Services at ValueLabs said, “This achievement is a critical milestone in our continuing journey of enhancing quality and process maturity, to provide superior customer experience”.
“As a client-centric company, we have fashioned an integrated approach known as ValueLabs Integrated Management System (VIMS). VIMS drives quality, security and compliance processes across our organization, while seamlessly aligning with the client’s way of working. VIMS is an amalgamation of industry best practices and standards, feedback from clients and our own experiences around remote delivery. We are happy that our processes are aligned to the best practices listed in the latest CMMI requirements,” he added.
“We thank our employees, clients and suppliers for supporting us in this journey. This assessment is a testimony to the excellent contribution from various stakeholders. All our initiatives are focused on enabling our clients’ success. It is our guiding principle to provide our clients with a level of quality and service that consistently meets or exceeds expectations,” said Mr. Gandham.
ValueLabs is a global IT services company offering technology consulting, software product development, testing, remote infrastructure management and knowledge process outsourcing services. The company was setup in 1997 with a vision to deliver value to clients worldwide using an effective Global Delivery Model. The Group has offices in the US (Georgia, California, Texas and New Jersey), UK (London), Europe (Netherlands, Sweden), Australia and UAE (Dubai). It has multiple delivery centers in India (Hyderabad) and Malaysia (Kuala Lumpur). ValueLabs also has many other certifications like ISO 9001-2000, HIPAA and SSAE. It has over 3000 engineers in its team.
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