banner
Auto-insurance ISV

Computer vision-based AI & ML solution to enhance claims management for a leading auto insurance ISV.

Challenges

Based in California, our client is an automotive industry software provider. The company’s focus was to make insurance claim management and collision repair more straightforward, efficient, and accessible—through smart technology solutions augmented by our industry expertise.

Improve efficiency Increase accuracy Handle claims better Manual intervention
  • The process was manual, time-consuming, and prone to errors.
  • The client was looking for a solution that could automate the process, improve accuracy, and increase the speed of claims handling.
  • They needed an AI-based solution to accurately predict recommended operations for damaged exterior parts of cars and trucks.
  • They wanted a solution that reduced the time and cost involved.

Our Solution

Our team utilized an ODC architecture to effectively detect and classify objects within images. For the AI & ML technology solution, we used our image repository to train the model with sufficient data. Once the model completed the training, we customized it for damage detection. It enabled the model to accurately identify and classify any damage in the images.

Results & Impact

Classify parts

Using custom neural network architecture to classify images

Predict operation

For every damaged part visible in the image

F1 score

The highest per-panel average for the ‘Replace’ operation at 0.94.

Key Details

Industry
Geo Location

US West

Services
Technologies
SQL Server, Tableau, Python
Share

Enable the Art of the Possible

Connect with us

Let us know the business impact you want to create, and we’d love to help on your journey!