The ValueLabs Online Privacy Policy includes information for everyone about our online information practices.
Effective: 16th June, 2023
Our goal is to maintain your trust and confidence when handling personal information about you
This ValueLabs Online Privacy Policy (“Privacy Policy”) describes how we collect information when you visit or use ValueLabs website and other online services that link to this Privacy Policy (“Online Services”). It also describes how we use and share such information and explains your privacy rights and choices. Our Online Services are intended for our global audience. The terms “ValueLabs,” “we,” “us,” or “our” mean ValueLabs and its affiliates. “You” means an individual who visits our website and Online Services and does not refer to a business or other entity or individuals outside India and the global locations.
This Privacy Policy does not apply to the websites, mobile applications, or other online services of ValueLabs or our other affiliates. It also does not apply to non-ValueLabs companies, such as our partners, or any third-party websites that we link to online. Please review the privacy policies of other websites and services you visit to understand their privacy practices.
Our Consumer Privacy Notice applies to information that we collect about individuals who seek, apply for, or obtain our products and services for professional purposes. In addition, our GDPR Privacy Statement California Consumer Privacy Act Disclosure and Workforce CCPA Disclosure apply to certain information we collect about California residents. For other important information, please visit ValueLabs.com/privacy.
We collect information about you in a variety of contexts. For example, we may collect information:
This Privacy Policy applies to the information we collect when you use our Online Services. We may combine that information with information we collect in other contexts, such as from our phone calls and emails with you, from third-party data sources for fraud prevention, identity verification, or marketing purposes, from our co-branded card or business partners, and from publicly available data sources. We will treat such combined information in accordance with this Privacy Policy.
Depending on how you interact online with us, we may collect various types of information about you. For example, we may collect:
When you use or interact with our Online Services, including, for example, when you browse our website or use our mobile apps, we may also collect:
If you inquire about or apply for a job at ValueLabs using our Online Services, we may also collect:
If you disclose any information relating to other people to us or our service providers when you visit or use the Online Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
We use information for various purposes depending on how you interact with us. For example, we may use information about you for the purposes described below:
What Online Tracking Technologies Does ValueLabs Use?
We and third-party providers acting on our behalf use a variety of online tools and technologies to collect information when you visit or use the Online Services, including Device Data and Mobile/Online Activity Data. For example, we use these tools to collect information for debugging, fraud prevention, session management, and other necessary purposes. We also use these to conduct personalization, analytics, and targeted advertising on or through Online Services. We may associate this tracking data with your ValueLabs account (if you have one).
These tools include:
Server logs: Server logs automatically record information and details about your online interactions with us. For example, server logs may record information about your visit to our website at a particular time and day.
Cookies: Cookies are small text files that a website’s server stores in your web browser. Cookies allow companies to recognize your device and store information about your account and preferences. For example, we may use cookies to store information about pages visited on our sites, language preferences, your relationship with us, or other information that we have associated with you or your device. You may be able to manage cookies on your device.
Pixel Tags: A pixel ValueLabs (also known as a web beacon, clear GIF, pixel, or ValueLabs) is an image or a small string of code that may be placed in a website, advertisement, or email. It allows companies to set or read cookies or transfer information to their servers when you load a webpage or interact with online content. For example, we or our service providers may use pixel tags to determine whether you have interacted with a specific part of our website, viewed a particular advertisement, or opened a specific email.
SDKs and mobile advertising IDs. Our mobile applications may include third-party software development kits (“SDKs”) that allow us and our service providers to collect information about your mobile app activity. In addition, some mobile devices come with a resettable advertising ID (such as Apple’s IDFA and Google’s Advertising ID) that, like cookies and pixel tags, allow us and our service providers to identify your mobile device over time for advertising purposes.
Third-party plugins. Our Online Services may include plugins from other companies, including social media companies (e.g., the Facebook “Like” button). These plugins may collect information, such as information about the pages you visit, and share it with the company that created the plugin even if you do not click on the plugin. These third-party plugins are governed by the privacy policies and terms of the companies that created them.
We and third-party providers acting on our behalf use online tracking technology to conduct personalization, analytics, and targeted advertising on or through online services.
Personalization. ValueLabs may customize content and advertisements for our products and services on our own and third-party websites and mobile apps. To make the content and advertising as informative and useful as possible, we may use the information we collect about you online, alone or in combination with information about your relationship with us (such as types of accounts, transactional information, or the state in which you bank). We also use online tracking technologies to recognize your computer or device when you’re logged in, enable enhanced features or functionality, improve usability, and otherwise provide Online Services to you.
Analytics. We and our third-party providers use online tracking technologies to engage in data analytics, auditing, measurement, research, reporting, and debugging on our Online Services and to measure the effectiveness of our advertising. For example, we use Google Analytics on our Online Services for such purposes. You can learn more about Google Analytics here and opt-out.
Targeted advertising. We and our third-party providers may collect information about your activities on our Online Services and across different websites, mobile apps, and devices over time for targeted advertising purposes. These providers may then show you ads, including across the internet and mobile apps, and other devices, based in part on the information they have collected or that we have shared with them. For example, when you visit the ValueLabs website and explore our products, our advertising providers may use that information to determine which ads to show you when you go to other, non-ValueLabs website. Similarly, when you view a ValueLabs ad on your computer, our advertising providers may use that information when deciding whether to show you a subsequent ad on your laptop or mobile device. For more information about targeted advertising, please see the Network Advertising Initiative’s (NAI) Understanding Online Advertising page.
You may opt out of certain targeted advertising, as discussed below.
Review or Update Your Account Information
You may review or update certain account information by logging into your account online. If you cannot change the incorrect information online, or you prefer to request changes offline, please contact us through customer support, or call or write to us using the contact information listed on your account statements or records.
Unsubscribe From Our Marketing Emails
You can visit our Email Preferences page to opt out of receiving our marketing emails.
Our marketing emails also contain instructions on how to opt out. Please note that you may receive marketing emails from ValueLabs up to 10 business days after submitting your request. If you opt out of receiving marketing emails, we may still send you emails about your account or for other non-marketing purposes.
Opt-out of Targeted Advertising
ValueLabs supports Global Privacy Control (GPC), which is a setting that allows you to communicate your privacy preferences to websites and online services that you visit.
When we detect a GPC signal from a browser, our Online Services are designed to treat the browser as opted out and to stop sharing personal information for certain targeted advertising purposes, in accordance with applicable laws. Please visit the Global Privacy Control website to learn more about the setting and how to enable it on your browser.
You can also opt out of certain targeted advertising by visiting the Digital Advertising Alliance Opt-out Page, Network Advertising Initiative Opt-out Page, and TrustArc Preference Manager and by adjusting the privacy settings on your mobile device (e.g., “Limit Ad Tracking” on iOS or “Opt-out of Ads Personalization” on Android).
Please note that your preferences will apply only to the specific browser or device from which you opt out. You will need to opt-out separately on all your browsers and devices. If you delete cookies, change web browsers, reset your mobile advertising ID, or use a different device, you may need to opt out again. Our Online Services do not function differently in response to browser “Do Not Track” signals, but you may opt out of certain targeted advertising as described above.
Learn more about how we use online tracking technologies.
Manage Cookies on Your Device
You may be able to set your web browser to tell you when cookies are set, delete your cookies, or block cookies altogether. Please check your browser’s settings or support pages to learn how to manage cookies on your browser or device. Your decision not to accept cookies could limit access to some of our Online Services and features. For example, we may not recognize your device and, if you are an online banking customer, you may need to answer challenge questions each time you log on.
Manage How ValueLabs Shares Your Financial Information
For certain consumers of our financial products and services, our ValueLabs Consumer Privacy Notice governs how we share certain information with our affiliates and third parties, including for their direct marketing purposes, and will enable you to opt out of certain types of sharing.
Exercise Other Privacy Rights or Choices
You may have additional rights under applicable law, such as the California Consumer Privacy Act for California residents, or we may provide you with additional choices to access, delete, correct, or otherwise manage certain personal information. For more information about these rights or choices and how to exercise them, please visit the Manage Your Data page or review our ValueLabs CCPA disclosure and ValueLabs Workforce CCPA Disclosure or contact us at dataprivacy@valuelabs.com.
Data Retention and Security
The personal information we collect will be retained for as long as reasonably necessary for the purposes set out in this Privacy Policy and consistent with our retention policies, by applicable laws. When determining these retention policies, we consider the length of time personal information is required to be retained to provide the services; satisfy legal and compliance obligations and for audit purposes; address any complaints regarding the services; and defend or bring potential legal claims.
We have an information security program that includes administrative, technical, and physical measures that are designed to protect information within our company. While we strive to protect information about you, no method of data transmission or storage is 100% secure, and we cannot ensure or warrant the security of such information.
Children’s Privacy
Our Online Services are not directed to children under 13. We kindly request that children under 13 not provide information to us through our Online Services.
Social Media
ValueLabs has official pages on social media services such as Facebook, Twitter, Pinterest, Tumblr, LinkedIn, and YouTube. When you interact with us on these pages or elsewhere on social media, we may collect information such as your likes, interests, feedback, and preferences. We may collect additional information from social media companies if you choose to share with them and they, in turn, share such information with us.
Any posts you make on our official social media pages — including posts that contain pictures, comments, suggestions, opinions, complaints, or personal information — are available to others who use those pages. Never include sensitive personal, financial, or other confidential information such as your Social Security number, account number, phone number, mailing address, or email address when posting or commenting online. Please refer to the privacy policies of our social media partners when you interact with them online.
Updates
Have questions about this Privacy Policy or our privacy practices?
Visit valueLabs.com/privacy
Contact us at