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HR, Health & Safety Provider

Sustainable digital transformation for a UK-based HR and health & safety services provider.

Challenges

The client is a UK-based services group that provides health and safety, legislation, and support services. The company offers accidental reporting, safe working practices, employment law, fire safety, health and safety consultancy, training, and electrical testing services. What started as a family business in 1996 had annual revenue of £20 million by 2012. However, they needed means to invest in technology and innovation to embark on a sustained growth strategy.

Monolithic Costing Efficiency Business insight
  • Enable specialist HR and compliance services for their 40,000+ small and midsize business clients
  • Have a modernized central analytics platform along with intelligent chatbots
  • Revamp the existing system for a better user experience
  • Reduce cost and maximize sales opportunities

Our Solution

We entered the scene in 2015 as a strategic technology partner offering an ambitious yet achievable growth strategy. With a dedicated focus on technology optimization and digital innovation, we proposed architectural changes and new digital services that have helped the group meet its growth targets consistently and combat the turmoil caused by the COVID-19 pandemic.

  • Enabled sustained business growth through digital transformation and innovation
  • Revamped the user experience with a modernized platform and new cloud solutions
  • Enabled real-time monitoring of sales performance with interactive dashboards
  • Maximized business insight and sales opportunities with a central analytics platform

Results & Impact

Enabled sustained business growth

Through digital transformation and innovation

Enabled real-time monitoring

Of sales performance with interactive dashboards

Central analytics platform

Maximized business insight and sales opportunities

Key Details

Industry
Legal
Geo Location

Europe

Technologies
.Net, Microsoft QnA Maker, MS Bot Framework
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