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Salesforce Consulting Services

Elevate sales and customer experience with agentic end-to-end Salesforce services, from implementation to support and maintenance.

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ValueLabs Salesforce CRM Solutions for Intelligent Customer Operations

ValueLabs is a certified Salesforce consulting partner that accelerates Salesforce ROI through scalable CRM operations and measurable business growth.

As a recognized Select Partner, ValueLabs streamlines your marketing, accelerates sales, and elevates customer engagement with deep Salesforce expertise and proven implementation frameworks.

Salesforce delivers connected workflows, analytics, and scalable engagement. ValueLabs extends these capabilities through implementation, architecture updates, managed services, and AI automation to unify CRM ecosystems. These solutions accelerate execution, unify experiences, and grow digital operations across enterprises.

Agentic AI-driven Salesforce Accelerators for Scalable Operations

Tuner

Assess and tune your Salesforce organizational health with a comprehensive review of your implementation using our best-in-class accelerator.

Lexi

Drive better performance and security with our unique Lexi tool. Automate tasks, resolve user issues, and more.

Sales Leaders’ Dashboard

Analyze the key metrics your sales team needs to surpass revenue targets with our insightful dashboard.

CXcelerator

Leverage sentiment analysis to accelerate case management and boost customer satisfaction with our CXcelerator tool.

Admin dashboard

Enhance your performance and keep everything organized with our proprietary Salesforce admin tool.

Sandbox post-refresh activities

Keep your Salesforce sandboxes safe with the leading-edge security of our post-refresh activities accelerator.

Marketing Cloud Accelerators

Enhance your Salesforce Marketing Cloud activities with these incredible features to derive more from your data.

Salesforce CRM

Manage and optimize customer relations through our Salesforce CRM consulting services. Whether you’re starting from scratch or need to optimize integration, we have the knowledge and experience to help you.

Salesforce Client Success Stories

Scaling Global Commerce with Salesforce B2C
Challenge

Limited scalability of legacy commerce systems slowed checkout experiences and created inconsistent customer journeys.

Solution

Developed a scalable Salesforce B2C commerce ecosystem with mobile-first storefronts, unified UX across channels, faster login and checkout flows, integrated payments, and real-time order and inventory visibility. Also enabled advanced merchandising tools and BI dashboards for better business decisions.

Impact
Enhanced

Merchandiser experience

Advanced

B2C commerce capabilities

Insightful

BI reports and dashboards

Salesforce Integration for GDPR Compliance
Challenge

Manual campaign workflows created compliance risks, delayed execution, and increased operational overhead across marketing functions.

Solution

Implemented Salesforce Marketing Cloud integration with a GDPR-compliant automation framework to streamline campaign management, improve release consistency, and reduce manual effort. Established scalable workflows to support regulatory requirements and operational efficiency.

Impact
Enabled

Client GDPR compliance

200 Hours

Saved each month through automation

Optimized

High-quality automated releases

Building a Digital Talent Engagement Hub
Challenge

Disconnected support channels and fragmented workflows made it difficult for workers and employers to access information and resolve issues quickly.

Solution

Implemented Salesforce Community Cloud to build a unified information portal for workers and employers. Integrated Salesforce Einstein Chat for seamless support, improved navigation and user journeys, and enabled instant case creation for faster issue resolution.

Impact
Unified

Portal for workers and employers

Delivered

Einstein-powered chat support

Instant

Case creation for quick resolution

Enabling Secure Patient Data Collaboration
Challenge

Fragmented healthcare data and disconnected systems with limited collaboration across doctors, patients, pharmacists, and providers.

Solution

Implemented Salesforce Health and Customer Community Cloud with customized workflows to analyze the existing data model and integrate EHR data into Salesforce. Enabled secure data extraction, seamless integration, and platform encryption to improve visibility and care coordination.

Impact
Unified

Doctor-patient collaboration

Integrated

EHR data into Salesforce

Secure

Platform encryption enabled

Service Cloud for Healthcare Support
Challenge

Legacy support systems made collaboration difficult, delayed issue resolution, and limited secure customer engagement.

Solution

Enabled Salesforce Service Cloud implementation for a healthcare benefits provider by facilitating multi-user collaboration and seamless migration through Service and Sales Cloud. Developed a live support chatbot and enabled data encryption to improve service efficiency.

Impact
Streamlined

Multi-user workflows

Live Chat

Enabled real-time support

Enabled

Secure data encryption

Salesforce Automation for Subscription Growth
Challenge

Manual contract workflows and disconnected commerce systems slowed subscription sales and impacted release quality.

Solution

Built a Salesforce automation framework for a UK-based risk management firm to improve release quality and support subscription-based product sales. Customized system workflows enable contract automation, and integrated e-commerce capabilities for streamlined business operations.

Impact
Automated

Contract workflows streamlined

Enabled

Platform customization support

Delivered

Connected commerce integration

Other Technology Partners

Leverage our Snowflake partnership to create a state-of-the-art data platform that offers scalable, cost-optimized, and industry-focused solutions.

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Harness the power of Amazon to build scalable platforms and applications, improve user experience, and reduce costing.

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Improve customer experience and retention by utilizing our digital experience platform partnership.

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Salesforce FAQs

Here are the answers to the commonly asked questions on our offerings.

Aside from deep industry expertise, partnering with ValueLabs gives you access to our sustainable solutions powered by Agentic AI, an integral part of our OneCompanyTM approach.

Once we understand our clients’ needs, we develop the right solution, craft a unique service plan, and implement it to leverage our Salesforce solutions effectively. We benefit from quick, efficient automated deployments, enabling global rollouts and unlocking innovative ideas. With our skilled team, beat competitors and prepare for the future together!

Our in-house Agentic AI-driven accelerators add immense value. We developed them with reusable components to help clients improve performance and deliver better products faster and more frequently.

Three things: Our people, our reusable assets, and how we care for our customers. Also, our silver-level partnership ensures best-in-class services, skilled agile teams, and seamless integrations for tailored solutions and exceptional customer experiences.

We have a 75-member team with experience across healthcare, insurance, telecom, media and entertainment, and other industries. 90% of our team has Salesforce certification, so if you need something done, we have someone who’s done it before.

Enable the Art of the Possible

Connect with us

Let us know the business impact you want to create, and we’d love to help on your journey!