Do it better. Do it faster. Do it right
Elimination of dependence on temporary workforce
30% manual effortClientOne of the big 4 audit firmsObjectiveThe manual and repetitive nature of the work in the HR department meant a high turnaround time and quality issues. This work further increased during peak season when temporary workforce was hired.SolutionWe automated their data collection, collation and job entry processes across different processes like campus hiring, compensations, performance appraisal etc. This was run through complex business rules to ensure validation and quality across all stages.
Up to 60% reduction in manual effortClientOne of Asia’s largest chemical manufacturing companiesObjectiveManual processes in the Finance and HR functions were causing delays and leading to human errors increasing turn-around time and impacting business deliverables.SolutionWe automated several tasks like onboarding, reporting, payroll, invoice processing, PO work cycle management etc., across the HR and Finance departments. We also ensured data validation and quality and managed report generation for all processes.
100% accuracy achieved in ticket processing
Turn-aroundClientOne of the world’s largest back office and BPO services providerObjectiveThe ticketing process was manual and time intensive. Accuracy levels were impacted due to a large number of human errors.SolutionWe automated ticket processing using RPA. The solution had the ability to provide recommendations for each ticket while ensuring all the necessary checks are done in the prerequisite sequence. The bot ensured that the information was provided in a user-friendly format so that the agent would be able understand and act on it with ease.
30% FTE savings100% accuracy achievedClientOne of Asia’s largest manufacturing companyObjectiveHuman intensive processes were impacting operational efficiency in HR, Finance, etc., thereby increasing turnaround time and reducing productivity.SolutionThrough Cognitive Automation – a combination of RPA and AI-powered solutions like our Cognitive Extractor, we created a system that would parse through all the documents (vendor invoices, POs etc.) and extract relevant entities in a structured standard format. We integrated the bot to Oracle EBS to ensure end-to-end automation.
CVS is responsible for ensuring that we exceed client expectations with best-in-class delivery of services worldwide.
He is well versed in various domains like healthcare, retail, travel, education, e-commerce, mobile and telecom. From people management to defining business strategy for new and existing clients, he has played multiple roles successfully and has been a significant contributor to the growth of our company.
CVS has this knack of commissioning innovation projects that never fail our clients. Ask him how.
With a fierce smile and 20 years of technology consulting experience, Shilpi is part of the Delivery Leadership Team and drives our key accounts in North America. She is responsible for new client acquisition and manages some of our most critical accounts especially in the Healthcare, Insurance and Telecom industries. Her expertise is further corroborated by her PMP, LOMA and Six Sigma Green Belt certifications.
Ask her how she meets all her deadlines with a smile!
Aditya is part of the Delivery Leadership Team and heads the delivery function for Central America region.
With 21 years of IT experience, he is responsible for service delivery, pre-sales, customer satisfaction and account growth at ValueLabs.
He has successfully provided technology solutions services to large accounts from a wide range of sectors including banking, cpg/retail service and media & entertainment.
Ask him about how he makes quality a habit.
Veda leads the Digital Consulting Practice at ValueLabs. She has successfully implemented transformation projects for global clients in the Healthcare, Market Research, Insurance and E-commerce spaces. Being a Data Scientist herself, her focus lies in using relevant next-gen tools and technologies, to bring tangible value to businesses.
Ask her the secret to succeeding at digital transformation initiatives.
A problem solver with two decades of experience, Ram has worked extensively with media & telecom companies for over 19 years. He has hands-on experience in architecture, software design, development, quality control, automation and system integration. He specializes in legacy modernization and digital transformation of enterprise applications, and content management systems in broadcast & telecommunication systems. He works closely with the customers to understand problems and provide innovative solutions using latest technologies.
Ask him how to build high performance and highly resilient telecom applications.
The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.