Business Process Automation (BPA) is the use of technology to automate repetitive, manual, and time-consuming business processes. BPA typically involves the use of software tools and applications that can streamline and optimize business processes, reduce errors, and improve overall efficiency.
The primary goal of BPA is to reduce the need for human intervention in routine tasks, allowing employees to focus on higher-value activities that require human expertise and creativity. BPA can be used to automate a wide range of business processes, including data entry, document processing, and financial transactions.
BPA can involve the use of technologies such as robotic process automation (RPA), which uses software robots to automate repetitive tasks, or artificial intelligence and machine learning (AI&ML), which can be used to automate more complex processes and decision-making.
BPA can provide a range of benefits to organizations, including improved efficiency, reduced costs, increased accuracy and consistency, and faster processing times. BPA can also improve compliance and reduce the risk of errors and security breaches.